Privacy Policy

Effective Date: July 1, 2025

North Huyton Communities Future ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website at North Huyton Communities Future.

We process personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

North Huyton Communities Future
THE GATE, 600 PRINCESS DRIVE, LIVERPOOL, L14 9NQ
https://www.nhcfonline.org.uk

2. Data We Collect About You

We only collect data through Google Analytics when you provide your consent. The type of data collected through Google Analytics includes:

  • Usage Data: Information about how you use our website, such as pages visited, time spent on pages, links clicked, and the path you take through our site.
  • Technical Data: Information about your device, browser type and version, operating system, and IP address.
  • Location Data: General geographical location inferred from your IP address.

We do not collect sensitive personal data, nor do we collect personally identifiable information (PII) such as your name, email address, or phone number through Google Analytics.

3. How Your Data Is Collected

We collect data when you interact with our website. Specifically:

  • Google Analytics Cookies: We use Google Analytics 4 (GA4) which uses cookies (and similar technologies) to collect data about your interactions with our website. This data is only collected if you actively consent to the use of analytics cookies via our cookie banner.
  • Direct Interactions (Contact Form): If you use our contact form, you directly provide us with your name, email, phone, company, and message. This data is used solely to respond to your inquiry.

4. How We Use Your Data

The data collected via Google Analytics is used for the following purposes:

  • Website Improvement: To understand how visitors use our website, identify popular content, and improve the user experience.
  • Traffic Analysis: To monitor and analyze website traffic and trends.

Data provided through the contact form is used to:

  • Respond to your inquiries and provide information or services you request.

We do not use your data for marketing, advertising, or profiling purposes, nor do we share it with third parties for their marketing or advertising.

5. Lawful Basis for Processing

Under UK GDPR, we must have a lawful basis to process your personal data.

  • Google Analytics Data: Our lawful basis for processing data collected via Google Analytics is your consent. You have the right to withdraw this consent at any time through our cookie consent banner. If consent is not given, Google Analytics data is not collected from your device.
  • Contact Form Data: Our lawful basis for processing data submitted via the contact form is legitimate interest (to respond to your direct communication) and/or performance of a contract (if your inquiry leads to a service agreement).

6. Data Retention

  • Google Analytics Data: Data collected by Google Analytics is retained for a period typically up to 14 months within Google Analytics services for analysis purposes. After this period, aggregated and anonymized data may be kept indefinitely.
  • Contact Form Data: Information submitted via the contact form will be retained for as long as necessary to address your inquiry, provide requested services, and for a reasonable period thereafter for administrative purposes or as required by law.

7. Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided in Section 9. We will respond to your request within one month.

8. Cookies Policy

Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

This website uses cookies (and similar technologies like Local Storage) for the following purposes:

  • Analytics Cookies (Google Analytics 4):
    • Purpose: These cookies collect anonymous information about how visitors use our website (e.g., pages visited, time on site, referral sources). This helps us understand website performance and user behaviour, allowing us to improve our site.
    • Consent Required: We only deploy these cookies if you provide your explicit consent via our cookie banner. If you decline, these cookies will not be set.
    • Google's Privacy Policy: Google's use of information collected by Google Analytics is subject to the Google Analytics Terms of Service and the Google Privacy Policy.
  • Consent Preference Cookie (`nhcf_cookie_consent` - stored in Local Storage):
    • Purpose: This is a 'strictly necessary' item stored in your browser's Local Storage. Its sole purpose is to record and remember your choice regarding cookie consent (whether you have accepted or declined non-essential cookies). This prevents the cookie banner from reappearing on every subsequent page view or visit once you've made a choice.
    • Consent Exemption: Under PECR, this type of storage is exempt from the requirement for explicit prior consent as it is strictly necessary to provide the cookie consent management service you have requested.

Managing Your Cookie Preferences:

You can also or delete cookies through your web browser settings. Please note that blocking all cookies may impact the functionality of our website and other websites you visit.

9. How to Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us via our contact page.

10. How to Complain

If you have concerns about our use of your personal data, you can make a complaint to us directly using the contact details above.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

Information Commissioner’s Office:
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

11. Changes to Our Privacy Policy

We keep our Privacy Policy under regular review and may update it from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.